MAILINBLACK

Laona Balhan

Rémi

Aveline

Protect

How does Mailinblack filtering work?

My email is valid but I am not receiving it, what should I do?

How to do an advanced search of your emails from the Protect interface?

How to trace an email ?

My emails are categorized as spam because of SPF, why ?

My email is blocked in quarantine, why?

My email is blocked due to a cyberattack campaign, why ?

I am no longer receiving internally exchanged emails, what should I do ?

Here, we will see how to report a case of spam that slipped through Mailinblack's filters without being blocked.

I received spam that should have been blocked. How do I report it to Mailinblack?

Here, we will see how to recover an email that has been blocked on Mailinblack.

How to recover an email blocked by Mailinblack?

Protection & Filtering

How to activate the right to disconnect?

What is virtual mail and how do I activate filtering for this type of mail in my Mailinblack interface?

How do I activate virtual mail filtering?

How to filter emails by keywords?

How to allow my users to retrieve emails classified as spam?

How are emails sent via a mailing list handled ?

How to set up alerts?

Would you like to set up rules for groups of users? We'll show you how !

How do I create rules for user groups ?

How does the warning banner work?

Marine

Yasmina

Filtering and Alert Configuration

What should I do if I accidentally banned an email address?

How to manage senders as a Manager ?

How to add a new sender to my Mailinblack list ?

What should I do if I've accidentally authorized an email address ?

How to authorize or ban a sender?

Senders

What is Secure Link ?

How to activate Secure Link for my users?

How to activate Secure Link for a group of user ?

How to add a Secure Link exclusion?

I just clicked on a link and I see a red page, what should I do?

Secure Link

I didn't receive my stopped email report, what should I do?

How do I configure my stopped email reports ?

How do I configure stopped email reports for my users?

Lisa

Stopped emails report

How to customize the authentication request

How to assign my authentication request?

How to enable or disable authentication request?

How do I respond to an authentication request?

Why choose the Puzzle captcha?

Remy

Authentication request (captcha)

Log in to your Protect interface, then go to the Emails page and select Outgoing emails.

Why Aren’t My Outgoing Emails Being Received?

Limit outgoing emails for Protect Out users

How do I set up the Protect Out option?

This option in only available with Protect Advanced

[ADVANCED] How to enable DLP (Data Loss Prevention)?

Protect Out (smtp)

This option is only available with Protect Advanced .

[ADVANCED] How to set up DKIM for Protect Out?

Find out how to set up Protect Out on Outlook

Outlook e-mail client

Find out how to set Protect Out on Thunderbird

Thunderbird e-mail client

Apple email client

Find out how to set up Protect Out on Office 365

How do I set up the Protect out option on Office 365?

Find out how to set Protect Out on Gsuite (google)

Gsuite server (google)

Find out how to set up Protect Out on Exchange 2013

Exchange Server 2013

Find out how to use Mailinblack Protect with an encrypted mailbox like APICRYPT?

How can I set up my Mailinblack server with a private messaging system like Apicrypt?

Protect Out configuration

Patricia

General settings

Are some of your emails being categorized as spam? Discover how to solve this problem!

IP Whitelisting Procedure for Mailinblack on Office 365 Tenant

Advanced settings

What is DMARC filtering?

Find out how Mailinblack detects Spearphishing to strengthen your protection!

How does Mailinblack fight Spearphishing ?

Wondering what the difference is between a header address and an envelope address? We explain it all !

What's the difference between a header and an envelope from ?

How to retrieve an email header?

How do you react to an email identified as suspicious?

Tips & tricks

Find out how to export your statistics from your interface.

How do I export statistics from the Protect solution ?

Find out how analyzing your home page statistics is relevant to your organization !

How can I optimize use of the statistics tab ?

[ADVANCED] User and User Group Statistics

Statistics

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Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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