Skip to main content
All CollectionsProtectProtection & Filtering
How do I activate virtual mail filtering?
How do I activate virtual mail filtering?

What is virtual mail and how do I activate filtering for this type of mail in my Mailinblack interface?

Marine avatar
Written by Marine
Updated over 7 months ago

What is virtual mail ?

These are "system" emails, sent by email servers to transmit system information. System emails are tagged "Virtual" and sent directly to the recipient. We can't afford to block this type of email, as it would act as a barrier to server information.

These emails pass through Mailinblack servers, and you can view them from the Protect > advanced search interface, then select the "Virtual" category.

Virtual emails are, for example, delivery or non-delivery notifications.

How do I activate virtual mail filtering?

Go to the Settings menu, then Email filtering.

Check the button next to the "Apply filtering to virtual emails" field.

#protect #mail #virtual

Did this answer your question?