Where Can I Find Information About My Customers?
Go to the "My Customers" page, which lists all your customers, organized by status.
You can view each customer's details, which are divided into two separate tabs:
Information Tab
This tab contains your customer's key information:
SIRET number (French business establishment identification number)
Company name
Mailinblack platform used
Status
Number of declared users
Number of declared distribution lists
Target MX
SMTP server (if the Protect Out option is enabled)
Declared domains
Licenses Tab
Here, you can:
View the number of licenses allocated per product
Check the number of assigned licenses
Use the action button to:
Manage your customer's licenses
Change the number of licenses
How Can I Monitor My Customers' License Usage?
The "Monitoring" page provides an overview of the number of protected users, broken down by product and customer, for the selected month.
This detailed table allows you to view the total number of protected users for each customer.
The view distinguishes between sales made through the indirect channel (distributors) and those made through the direct channel (sales via Mailinblack).
Use the tools located at the top of the table:
The channel selector allows you to switch between the direct view (sales made via Mailinblack) and the indirect view (sales made through distributors).
The search bar on the left allows you to search for a customer by name.
The month selector on the right allows you to choose the month you want to display. The table will then update to show the number of active licenses for each customer during the selected period.
You can export the data in CSV format by clicking the "Export" button.
This allows you to download all the information displayed in the table into a spreadsheet file, which you can then analyze or edit according to your needs.
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