You have a list of authorized and banned senders. When a sender is authorized, they don't receive an authentication request, and the email is directly delivered to your mail server after antivirus and anti-spam filtering.
When a sender is banned, emails sent by this sender are categorized as banned on your Mailinblack interface, after antivirus and anti-spam filtering.
How to keep an eye on your users' senders?
Log in to your Mailinblack space and navigate to your Protect area.
Click on the "Senders" menu, then the "General Settings" tab.
Here, you'll find the complete list of senders authorized and banned by your users.
Understanding sender information:
Senders: This column provides access to the identity of the senders, including specific email addresses and complete domain names. It indicates the individuals or entities with whom you wish to exchange emails or not.
Type: This column specifies whether the sender corresponds to an email address or a domain name, complementing the previous column.
Status: The status column indicates the list in which the user is placed. They can be either authorized or banned.
Users: This column is very useful as it tells you for which users the sender is authorized or not. It can be specific to one user or apply to your entire organization.
Origin: The origin column informs you about how the user was added to your whitelist or blacklist. There are two categories of origin:
Manual: if the sender was added directly by you or one of your users.
Import: if the sender was added through a contact import.
Date of addition: This column displays the date and time when the sender was added to your lists.
The possible actions are:
You can choose to authorize or ban a sender for yourself or all of your users.
To ban the sender, click on:
To authorizethe sender, click on:
To modify a sender, click on:
You will then be able to modify its status, type, email address, as well as for which users it is authorized or not.
Edit Sender Information :
To remove a sender from your lists and those of your users, click on:
How to authorize or ban a sender ?
From the Senders menu on the left side of your screen, click on the "Add a sender" button to add a new sender to your list.
Select the sender's status: authorized or banned.
Select the type: Address, domain, or regular expression.
Fill in the desired field.
Authorize for all users or for the user of your choice.
Finally, click on Save
You can also authorize or ban a sender from your stopped emails report and from your Emails interface by clicking on the Allow or Ban icons at the end of the line of the relevant email.
How to authorize or ban a list of senders ?
From the Senders menu, click on:
Download the CSV file, complete it by providing your senders' information, and then import it as senders to authorize or ban.
How to perform an advanced search of your senders ?
From the Senders menu on the left side of your screen, click on "Advanced Search" located below the search bar, on the right, and fill in the information you are looking for: sender, type, user involved, and sender status; and click on Search.
